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Privacy Policy


This Privacy Policy covers all information on freshkhata Services (“Platform” and/or “We”) collects from the user(s), registered user(s) and vendor(s) (“User(s)” and/or “You”) of www.freshkhata.com (“Website/Site) including associated mobile-sites and mobile-applications (“Apps”) and/or the Services provided by the Platform on freshkhata’s mobile applications (hereinafter collectively described as the “freshkhata Services”) and/or the Services provided at freshkhata Services (as defined in the Terms of Use/ Terms and Conditions of the freshkhata Services – “Terms of Use”), which Services can be used or accessed on the Site (as defined in the Terms of Use). This Privacy Policy applies to freshkhata’s website and its associate mobile applications as available or as may be available in future for android and iOS and on other developer platforms and other products and services and related links. (hereinafter collectively described as the “Services”). By using our website and its associate mobile application and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. freshkhata is committed to maintaining robust privacy policy for its users. Our privacy policy is to designed to use and safeguard of the information provided by the departments/concerned societies.

This Privacy Policy should be read in conjunction and together with the Terms and Conditions available on the link titled‘ Terms of Use’. Personal Information of all the Users, which includes User(s), Registered User(s) and Vendor(s), is collected if the User(s) registers with the freshkhata Services, creates a profile, accesses the freshkhata Services or takes any action on the it or uses or accesses the Services as defined in the Terms of Use. The terms ‘Personal Information’, ‘Sensitive Personal Data’ and ‘Information’ shall have the meaning ascribed to it under the applicable laws. User’s use of freshkhata Services offered on the freshkhata Services is constructed to mean that you consent to our collection, storage, processing and transfer of your Personal Information or Sensitive Personal Data or Information in accordance with this Privacy Policy duly accepted by you. freshkhata services provide a platform for you to share your contents, including photos, videos, comments and other materials to the services and share these publicly. It means that other users may search, see, use, or share any of your content that you make publicly available through freshkhata services.

By agreeing to use our services you are automatically consenting and are in an agreement with the fact that these services would serve as a medium for you to express yourself through content as in any information about yourself/comments or any other material related to you as well as in the form of graphics/pictures/performances etc. You are also authenticating us i.e. the service providers to share this user content publicly which implies that during the course of using our services, other users on the same platform shall be able to search for, see & share any of the content which you make public on this platform; in accordance to the terms and conditions of this privacy policy and our terms of use.

Maintaining User’s trust is freshkhata Services stop priority, so it adheres to the principles to protect user’s privacy by protecting user’s personal information and the same shall be only provided to the third parties: (1) with user’s consent; (2) where it is necessary to carry out user’s instructions; (3) as reasonably necessary in order to provide freshkhata Services’s features and functionality to the user; (4) when it is reasonably believed that the same is required by law or other legal process; or (5) as necessary to enforce freshkhata Services’s User Agreement or protect the rights, property, or safety of the freshkhata Services, our Users/Members and Visitors, and the general public. Various appropriate security safeguards have been implemented, designed to protect user’s information in accordance with the prevalent industry standards.

This present Privacy Policy applies to our platform- freshkhata Services. freshkhata may modify this Privacy Policy from time to time, and if there are material changes to it, the freshkhata Services will provide notice through itsService, or by other means so that the user may review the changes before he/she continues to use our Services. In case, User objects to any such changes, the choice of closing the account shall always be available. Continuing to use our Services, once the freshkhata Services has published or communicated a notice regarding changes to its Privacy Policy would imply that the user has duly consented to the changes.

2. Collection of Information and its Use

The Personal Information or Sensitive Personal Data or Information which the User may provide to the Platform and/or which the freshkhata may collect as part of the information provided and could be collected from User’s registration details, which may include but not limited to the name, email address, mobile/contact details, age, date of birth gender, photograph(s), audio clip(s), video(s), posts, password, location, pin code, area code, occupation, or any other physical attributes, provided by user, information regarding your transactions on the website or associated mobile application and Your financial information such as bank account information or credit card or debit card or other payment instrument detail and or any other Information that you provide during Your registration process, if any, on the Website:

User’s comments or other content that user(s) may publicly post or share on freshkhata. If the user(s) access or engage with freshkhata or services associated with it through a social media service, it may collect your user id or user name, any information which the user has permitted the social media service to share with freshkhata and any information user have made public with the social media service. IP address, operating system, browser type, browser version, browser configuration, name of internet service provider, and other types of computer and connection related information relevant to identifying your type of device, connecting to the our website and mobile applications, enabling data exchange with you and your device, and ensuring a convenient use of freshkhata’s services. Log file information is automatically reported by your browser each time you access a mobile application. freshkhata services record certain log file information when you access its services. Information on software, including mobile application etc. downloaded from the freshkhata; and Any other information that you enter on, or upload to freshkhata (e.g., content that you fill into an online form, a photo that you upload). freshkhata also automatically collects your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology or other device (collectively, "Device") you use to access freshkhata’s services

freshkhata Services’s primary purposes in collecting information including Personal Information or Sensitive Personal Data or Information from the User is to allow the User to use the freshkhata Services and various features and Services on or in relation to the freshkhata Servicescontact you for any Services provided by the freshkhata Services or its affiliates or its various service providers or Platform business partners and advertisers; to record User’s information and details as permitted and required under applicable laws, statutory directionsetc.; to serve various promotion materials and advertising materials to the user; and such other uses as provided in the Terms and Conditions and this Privacy Policy.

freshkhata Services may collect personal data, including your name, registration numbers, if applicable, email or street address, date of birth, telephone number, your preferences and interests, or other information you provide to us or grant us access to ("Personal Data/Information") when you register for newsletters, communicate with us, update your profile, explore freshkhata Services’sfeatures. freshkhata Services may also collect any photographs, video images or other user-generated content that you may upload to the freshkhata Services ("User-Generated Content" or "UGC"). freshkhata Services may also ask you to provide other information about yourself, such as demographic information (gender, zip code/pin code, age, etc.) or certain information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information.

You understand, agree and acknowledge that our collection, storage and processing of your Personal Information or Sensitive Personal Data or Information is for a lawful purpose connected with a function or activity of the Users, freshkhata Services and its joint ventures. User hereby consents to the collection, storage, use, disclosure, transfer, of the Personal Information or Sensitive Personal Data or Information by Platform for the purposes set out herein. User further understand, agree and acknowledge that user’s Personal Information which is classified as Sensitive Personal Data or Information as per applicable laws is considered necessary for the Platform to provide various services on freshkhata Services to the User and for its usage of the freshkhata Services and other services provided by Platform in relation to the freshkhata Services and you affirmatively consent to its collection, storage, transfer and processing. freshkhata shall in no way be liable for any misuse of any such information of the user and cannot be made liable for any breach, damages, if any.

Notwithstanding anything contained herein above we may collect, store and use the following kinds of personal information:

   (a)  information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage);

   (b)  Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any services availed;

   (c)  information that you provide to us for the purpose of registering with us;

   (d)  information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletters;

   (e)  information that you provide to us for the purpose of using our website-based and other services; and

   (f)  any other information and transactions which you shall make through our online recharge platform that you choose

3. Information Sharing and Disclosure

freshkhata Platform is the recipient of User’s Personal Information including your personal statistical data, and other proprietary information, forming part of your profile, being maintained at freshkhata shall be available to all our other registered users. However, we will at all times keep your identity and email address confidential, subject to this Privacy Statement and the Terms and Conditions. We will take all reasonable care and security precautions to safeguard your personal data and prevent its loss and misuse.

Furthermore, with regard to the Sensitive Personal Data or Information and shall exercise reasonable commercial endeavors for the prevention of unauthorized disclosure of the Personal Information including any Sensitive Personal Data or Information provided by the Users. We may enable access of User’s Personal Information or Sensitive Personal Data or Information to other Users, joint ventures, business partners, agents or third parties for the purposes of the services provided by them undertaken by or on behalf of the Platform Entities and/or its joint ventures, and/or for the purposes of enhancing the quality of the services provided to the user on freshkhata, and the user expressly consent to the same. freshkhata Platform may disclose User’s Personal Information or Sensitive Personal Data or Information to such extent as the Platform may deem necessary for the User.

We will at all time keep your identity and email address and any transactions confidential, subject to this Privacy Statement and the Terms and Conditions. We will take all reasonable care and security precautions to safeguard your personal data and prevent its loss and misuse. However, we cannot guarantee the security or privacy of information or data sent on website and or its associate mobile applications. We will not share your personal information with third parties without your permission. Unless our ownership changes or we merge or enter into a joint-venture with another party; or we are required to do so under any law, or in connection with any legal proceedings and/or to defend our legal rights and or any default by the user or member. We may transfer any information we store and use between any of the countries in which we operate in order to assist us in providing our services. We may use third-party advertising companies to serve ads when you visit our website. We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

4. Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Loadlink uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

5. Compliance: Law and its Enforcement

freshkhata Services may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have good faith that the law requires us to do so. subpoena) cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law including disclosure of any information including Sensitive Personal Data or Information about the User to the government and law enforcement agencies without your permission.

6. E-mail Policies

After registering with freshkhata Services, the User may receive regular appointment calls, update emails, containing feedback, schedule of appointments etc. The User may also receive email newsletters, account updates and information about new or updated features. User may or may not full control over the choice of e-mails a User wishes to receive. If the User no longer wishes to receive such communications from the freshkhata Entities, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive the request, it may take an additional period of time for the User’s opt-out to become effective. User can easily unsubscribe from any of freshkhata Services’s e-mails, either by using the 'unsubscribe' link provided in the email, or by contacting the freshkhata directly by dropping an e-mail in this regard.

7. Rights to Access, Correct, or Delete Your Information, and Closing Your Account

A User has a right to:

   (1)  Access, modify, correct, or delete your personal information controlled by the freshkhataServices regarding your profile,

   (2)  Change or remove your content, and

   (3)  Close your account.

8. Data Security

freshkhata Services uses commercially reasonable security practices and procedures industry practices and procedures designed to help keep User’s Personal Information or Sensitive Personal Data or Information safe. Secure server software (SSL) encrypts all information which the User submits before it is sent to the Platform/server etc. Furthermore, all of the User data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, freshkhata Services will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on the basis of reasonable commercial efforts that any agent or third party that we employ complies with the same security standards as the freshkhata Services does for the protection of User’s Personal Information or Sensitive Personal Data or Information. Although freshkhata Services strives to protect user’s personal data, however itcannot guarantee the security of user’s data while it is being transmitted to our site; any transmission is at your own risk. Once freshkhata Services has received your information, then it has commercially reasonable procedures and security practices in place as a genuine endeavor to prevent unauthorized access.

9. Changes in Privacy Policy

From time to time freshkhata Services may update this Privacy Policy. User’s continued use of our freshkhata Services and the services offered on the said platform constitutes your acceptance of the then-current Privacy Policy and Terms and Conditions so freshkhata Services encourages the User to visit this page periodically to review any changes.

10. Phishing

Identity theft and the practice currently known as "phishing" are of great concern to the freshkhata Services. Safeguarding information to help protect the user from identity theft is our topmost priority. We do not and will not, at any time, request User’s credit card or other payment system’s information or national identification numbers through a non-secure or unsolicited e-mail or telephone communication. If any such information is disclosed to any spurious caller, the same shall be at user’s own risk and costs. freshkhata Services shall never be liable to indemnify any loss, if any caused due to such disclosure by the User.

11. Contact Us

If You have any questions about this Privacy Policy, the practices of Platform or your dealings with the freshkhata Services, You can contact us at ________.


We are committed to ensure that the website is accessible to all users irrespective of device in use, technology or ability. It has been built, with an aim, to provide maximum accessibility and usability to its visitors. As a result this Web Directory can be viewed from a variety of devices such as Desktop / Laptop computers, web-enabled mobile devices, etc. freshkhata recognizes the importance of ensuring our websites are accessible to those with disabilities and committed to making information accessible to such visitors with disabilities and are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. We also aim to be standards compliant and follow principles of usability and universal design, which should help all visitors of this Web Directory. This Web Directory is designed using HTML 4.01 Transitional to meet Guidelines for Indian Government Websites and also adheres to the Web Content Accessibility Guidelines (WCAG) 2.0 laid down by the World Wide Web Consortium (W3C). We are continually seeking solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the freshkhata website or any suggestion regarding the accessibility of this Wesite, please write to Us to enable us to respond in a helpful manner.


The present disclaimer is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 notified vide Notification No. G.S.R. 314(E) in the official gazette of India that requires publishing the rules and regulations, privacy policy as well as the user agreement for access or usage of www.freshkhata.com (“Website/Site) including associated mobile-sites and mobile-applications (“Apps”) and/or the Services provided by the Platform on mobile applications (hereinafter collectively described as the “freshkhata Services”).

“freshkhata provides here website as a service to the public on the information provided by the of Co-operation Department, Government of Haryana to provide information useful to the people concerning the department at one place and is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within this website. Contents of this website are only for providing general information and a platform for the use of users, registered users and vendors. The information is provided by freshkhata in the website and its other link is based upon the information provided by the concerned Co-operative societies and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website and its other link, application or the information, products, services, on the application and or website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will freshkhata be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of freshkhata’s website. Further, any information of the defaulter members can be disclosed in the website and in the no event the freshkhata is liable for any damages whether direct, indirect or consequential loss or damages. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website, application up and running smoothly. However, freshkhata takes no responsibility for, and will not be liable for, the website/mobile site or application being temporarily unavailable due to technical issues beyond our control. The information freshkhata makes no warranty that the contents of the website are free from infection by viruses or anything else which is potentially destructive in terms of its properties/characteristics and shall have no liability in respect thereof. Certain links on the freshkhata Services lead to resources located on servers maintained by third parties over whom it has no control and accordingly it accepts no responsibility or liability for any of the material contained on those servers. The links are for general information of the users and they are not obliged to visit these links or assert or believe the commitments or assurances made by the third parties. Part of website contains advertising and other material submitted to it by third parties, who may be users, registered users or vendors. Although acceptance of advertisements on freshkhata service on request is subject to our terms and conditions however freshkhata expressly disclaim any liability arising out of the usage of these products or services advertised on freshkhata Services. All liability is excluded to the extent permitted by law including any implied terms. Indian law and jurisdiction applies with respect to contents of this Site. The users, while using the freshkhata Services, duly acknowledge and accept the above disclaimer as well as the terms of use/terms and conditions of using the freshkhata Services.