Maintaining User’s trust is freshkhata Services stop priority, so it adheres to the principles to protect user’s privacy by protecting user’s personal information and the same shall be only provided to the third parties: (1) with user’s consent; (2) where it is necessary to carry out user’s instructions; (3) as reasonably necessary in order to provide freshkhata Services’s features and functionality to the user; (4) when it is reasonably believed that the same is required by law or other legal process; or (5) as necessary to enforce freshkhata Services’s User Agreement or protect the rights, property, or safety of the freshkhata Services, our Users/Members and Visitors, and the general public. Various appropriate security safeguards have been implemented, designed to protect user’s information in accordance with the prevalent industry standards.
2. Collection of Information and its Use
The Personal Information or Sensitive Personal Data or Information which the User may provide to the Platform and/or which the freshkhata may collect as part of the information provided and could be collected from User’s registration details, which may include but not limited to the name, email address, mobile/contact details, age, date of birth gender, photograph(s), audio clip(s), video(s), posts, password, location, pin code, area code, occupation, or any other physical attributes, provided by user, information regarding your transactions on the website or associated mobile application and Your financial information such as bank account information or credit card or debit card or other payment instrument detail and or any other Information that you provide during Your registration process, if any, on the Website:
User’s comments or other content that user(s) may publicly post or share on freshkhata. If the user(s) access or engage with freshkhata or services associated with it through a social media service, it may collect your user id or user name, any information which the user has permitted the social media service to share with freshkhata and any information user have made public with the social media service. IP address, operating system, browser type, browser version, browser configuration, name of internet service provider, and other types of computer and connection related information relevant to identifying your type of device, connecting to the our website and mobile applications, enabling data exchange with you and your device, and ensuring a convenient use of freshkhata’s services. Log file information is automatically reported by your browser each time you access a mobile application. freshkhata services record certain log file information when you access its services. Information on software, including mobile application etc. downloaded from the freshkhata; and Any other information that you enter on, or upload to freshkhata (e.g., content that you fill into an online form, a photo that you upload). freshkhata also automatically collects your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology or other device (collectively, "Device") you use to access freshkhata’s services
freshkhata Services may collect personal data, including your name, registration numbers, if applicable, email or street address, date of birth, telephone number, your preferences and interests, or other information you provide to us or grant us access to ("Personal Data/Information") when you register for newsletters, communicate with us, update your profile, explore freshkhata Services’sfeatures. freshkhata Services may also collect any photographs, video images or other user-generated content that you may upload to the freshkhata Services ("User-Generated Content" or "UGC"). freshkhata Services may also ask you to provide other information about yourself, such as demographic information (gender, zip code/pin code, age, etc.) or certain information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information.
You understand, agree and acknowledge that our collection, storage and processing of your Personal Information or Sensitive Personal Data or Information is for a lawful purpose connected with a function or activity of the Users, freshkhata Services and its joint ventures. User hereby consents to the collection, storage, use, disclosure, transfer, of the Personal Information or Sensitive Personal Data or Information by Platform for the purposes set out herein. User further understand, agree and acknowledge that user’s Personal Information which is classified as Sensitive Personal Data or Information as per applicable laws is considered necessary for the Platform to provide various services on freshkhata Services to the User and for its usage of the freshkhata Services and other services provided by Platform in relation to the freshkhata Services and you affirmatively consent to its collection, storage, transfer and processing. freshkhata shall in no way be liable for any misuse of any such information of the user and cannot be made liable for any breach, damages, if any.
Notwithstanding anything contained herein above we may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage);
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any services availed;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletters;
(e) information that you provide to us for the purpose of using our website-based and other services; and
(f) any other information and transactions which you shall make through our online recharge platform that you choose
3. Information Sharing and Disclosure
freshkhata Platform is the recipient of User’s Personal Information including your personal statistical data, and other proprietary information, forming part of your profile, being maintained at freshkhata shall be available to all our other registered users. However, we will at all times keep your identity and email address confidential, subject to this Privacy Statement and the Terms and Conditions. We will take all reasonable care and security precautions to safeguard your personal data and prevent its loss and misuse.
Furthermore, with regard to the Sensitive Personal Data or Information and shall exercise reasonable commercial endeavors for the prevention of unauthorized disclosure of the Personal Information including any Sensitive Personal Data or Information provided by the Users. We may enable access of User’s Personal Information or Sensitive Personal Data or Information to other Users, joint ventures, business partners, agents or third parties for the purposes of the services provided by them undertaken by or on behalf of the Platform Entities and/or its joint ventures, and/or for the purposes of enhancing the quality of the services provided to the user on freshkhata, and the user expressly consent to the same. freshkhata Platform may disclose User’s Personal Information or Sensitive Personal Data or Information to such extent as the Platform may deem necessary for the User.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Loadlink uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
5. Compliance: Law and its Enforcement
freshkhata Services may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have good faith that the law requires us to do so. subpoena) cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law including disclosure of any information including Sensitive Personal Data or Information about the User to the government and law enforcement agencies without your permission.
6. E-mail Policies
After registering with freshkhata Services, the User may receive regular appointment calls, update emails, containing feedback, schedule of appointments etc. The User may also receive email newsletters, account updates and information about new or updated features. User may or may not full control over the choice of e-mails a User wishes to receive. If the User no longer wishes to receive such communications from the freshkhata Entities, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive the request, it may take an additional period of time for the User’s opt-out to become effective. User can easily unsubscribe from any of freshkhata Services’s e-mails, either by using the 'unsubscribe' link provided in the email, or by contacting the freshkhata directly by dropping an e-mail in this regard.
7. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
A User has a right to:
(1) Access, modify, correct, or delete your personal information controlled by the freshkhataServices regarding your profile,
(2) Change or remove your content, and
(3) Close your account.
8. Data Security
freshkhata Services uses commercially reasonable security practices and procedures industry practices and procedures designed to help keep User’s Personal Information or Sensitive Personal Data or Information safe. Secure server software (SSL) encrypts all information which the User submits before it is sent to the Platform/server etc. Furthermore, all of the User data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, freshkhata Services will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on the basis of reasonable commercial efforts that any agent or third party that we employ complies with the same security standards as the freshkhata Services does for the protection of User’s Personal Information or Sensitive Personal Data or Information. Although freshkhata Services strives to protect user’s personal data, however itcannot guarantee the security of user’s data while it is being transmitted to our site; any transmission is at your own risk. Once freshkhata Services has received your information, then it has commercially reasonable procedures and security practices in place as a genuine endeavor to prevent unauthorized access.
Identity theft and the practice currently known as "phishing" are of great concern to the freshkhata Services. Safeguarding information to help protect the user from identity theft is our topmost priority. We do not and will not, at any time, request User’s credit card or other payment system’s information or national identification numbers through a non-secure or unsolicited e-mail or telephone communication. If any such information is disclosed to any spurious caller, the same shall be at user’s own risk and costs. freshkhata Services shall never be liable to indemnify any loss, if any caused due to such disclosure by the User.
11. Contact Us
We are committed to ensure that the website is accessible to all users irrespective of device in use, technology or ability. It has been built, with an aim, to provide maximum accessibility and usability to its visitors. As a result this Web Directory can be viewed from a variety of devices such as Desktop / Laptop computers, web-enabled mobile devices, etc. freshkhata recognizes the importance of ensuring our websites are accessible to those with disabilities and committed to making information accessible to such visitors with disabilities and are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. We also aim to be standards compliant and follow principles of usability and universal design, which should help all visitors of this Web Directory. This Web Directory is designed using HTML 4.01 Transitional to meet Guidelines for Indian Government Websites and also adheres to the Web Content Accessibility Guidelines (WCAG) 2.0 laid down by the World Wide Web Consortium (W3C). We are continually seeking solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the freshkhata website or any suggestion regarding the accessibility of this Wesite, please write to Us to enable us to respond in a helpful manner.